Yet again, I presume this solution is for Windows only.Īlso, the emails I have received from the Now TV Help team are not written very clearly. It certainly does not open in my Silverlight app. When rying to use the 'Fix It For Me' within the Resoution section on this page I'm asked to download a file that will not open on a Mac – at least with an Apps I have. My latest email pointed me in the direction of Silverlight's own help page, here. I have twice had suggestions that are only valid for Windows users only, despite me pointing out twice (at least) that I'm using OSX. Since then I have emailed the Help team a couple of times and they are yet to find a solution. I have spoken to Live Chat, who could not help but did log a call with the developer team to contact me directly via email. In fact, I could find no OSX solution at all in the Help Centre. Within that page, 'Solution 3' (which I presume is 'Activate Microsoft Silverlight in your browser', as it's the third in the list) is intended for Windows users. (Please go to Solution 3 for the steps to do this), I was sent to this Help page. On that site above, while trying to follow step 5 (Clear the Silverlight PlayReady folder. After installation, refresh this page or restart your web browser."įollowing the instructions (as much as possible, see below) on this Help page I have uninstalled, reinstalled, restarted and tried again a number of times to no avail.
#Silverlight for mac os install#
You need to install or update Microsoft® Silverlight™ to watch NOW TV. When trying to view any content I get the following message: I have been unable to use Now TV for around a week or so now.
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